STORE POLICY
Customer Care
At MOGOKË Jewelry, your satisfaction is our top priority. Our dedicated customer care team is here to assist you every step of the way, ensuring a seamless and enjoyable shopping experience. Whether you have questions about our products, need assistance with your order, or require support after purchase, we're here to help.
Contact Us: Have a question or need assistance? Feel free to reach out to our customer care team via email at info@mogokecurated.com or by phone at +66931615388. Our friendly and knowledgeable representatives are available from Tuesday to Sunday between 10:00 - 17:00 to assist you.
Order Support: From placing your order to tracking its delivery, our team is here to ensure your order experience is smooth and hassle-free. If you have any questions or concerns about your order, don't hesitate to contact us for assistance.
Returns & Exchanges: We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, our customer care team will guide you through the returns and exchanges process to ensure a prompt resolution.
Feedback & Suggestions: Your feedback is invaluable to us as we strive to continuously improve our products and services. Whether you have suggestions for new designs or feedback on your shopping experience, we welcome your input and are grateful for your support.
At MOGOKË Jewelry, we're committed to providing exceptional customer care and ensuring your complete satisfaction. Thank you for choosing us for your jewelry needs."
Privacy & Safety
At MOGOKË Jewelry, we prioritize the protection of your privacy and personal information. This Privacy Policy details how we collect, utilize, and safeguard your data during your interactions with our website and services. We collect various personal details such as your name, email address, and shipping information to facilitate order processing, enhance customer service, and improve our offerings. Rest assured, we do not sell or trade your information to third parties without your consent, except as required for order fulfillment or legal compliance. While we implement stringent security measures to safeguard your data, we cannot guarantee absolute security online. Additionally, we may utilize cookies and similar technologies to personalize your browsing experience and analyze website traffic.
Our Privacy Policy also addresses third-party links, children's privacy, and our commitment to updating and modifying our practices as necessary. Your continued use of our website and services constitutes acceptance of this Privacy Policy. For any inquiries or concerns regarding our privacy practices, please don't hesitate to contact us at support@mogokecurated.com - Last Updated: April 29, 2024.
Reseller Inquiries
We welcome reseller/partners. We're thrilled to partner with you to bring our exquisite jewelry to even more customers. Whether you're interested in commission-based opportunities or prefer a tailored deal, we're committed to supporting your success and ensuring a mutually beneficial partnership.
Payment Methods
Telegraphic Transfer - Credit / Debit Cards - PAYPAL - Offline Payments